The phone rings mid-groom, mid-cut or mid-treatment. Answerwise answers as your salon, takes the client's name, what they're after and when, and texts you the booking request before you're free again.
7 days free, then £39 a month for 200 minutes. No contract. Cancel before day 8 and you pay nothing.
Works for any appointment business that misses calls.
No contract. Cancel any time. We send your number and diversion instructions so you can test before activating. Warm, friendly female voice as standard.
It answers in your business's name. If a caller would rather speak to a person, it takes their number and flags the call to you.
Ring it yourself. Nobody rings you back to sell you anything.
Groomers, hairdressers & beauty: ring it from your phone and pretend you're booking in, a dog groom, a cut and blow-dry, or a treatment, whatever fits.
Or press the button in the corner of this page and allow your microphone.
Three steps. You keep your own number.
Forward your calls to your Answerwise number when you're mid-appointment, or all the time. It's one setting on your phone.
"Thanks for calling Purdy's Paws." It takes the client's name and what they want: the dog's breed and whether it's been groomed before for a groomer, the service and whether they're new or existing for a hairdresser or beautician. Then it asks for two days that suit. If you're full, it offers the cancellation list.
Everything you need to confirm the slot and price, within a minute. You reply when the dryer's off.
It can't see your diary on the £39 plan, so it takes a booking request and your salon confirms by text. Booking straight into your diary can be set up on request.
There are a few call-answering services about.
It asks about the dog, the breed and the clippers for a groomer, the treatment and patch test for a beautician, the cut and colour for a hairdresser. Not one script with your salon's name swapped in.
The demo number above is the real thing. You ring it; nobody rings you back to sell you anything.
It answers in your business's name, takes the caller's details and passes them to you. It does not diagnose, quote, dispatch a tradesperson or promise attendance, and it never pretends to be a person.
A UK number with your local area code where we can get one. A warm female voice comes as standard, and you can pick a different voice and accent if you prefer.
Plans include a monthly minute allowance. Standard setup included; custom phone-system work is quoted separately. No contract: I tell you before any extra minutes are charged. Cancel any time.
Answerwise
Need it to book appointments straight into your diary?
Busier salon, or more than one of you? £99 a month covers 300 minutes and sends the text to up to three people. £249 covers 800 minutes and can book into your diary on request. Email philip@answerwise.co.uk and I'll set it up.
Compare: Voco £49, Sophiie about £50, Gaffer £89 (prices checked September 2026). Ours is £39, and you can ring it before you pay a penny.
No. It's one divert setting on your phone. We send you the exact steps for your network.
It asks once more, then takes a message and flags the call so you know to ring back.
No. It's an automated assistant, and it says so if a caller asks. If someone would rather speak to a person, it takes their number and flags the call to you. Calls are recorded so you can listen back.
Divert all your calls. You get every one as a text, so no booking's missed.
It takes the details and two days that suit, and you confirm by text. Booking straight into your diary can be set up on request.
Nobody is cut off mid-call. If you go over your minutes, I'll text you first. Extra minutes are 25p each, or we move you to the next plan. You are never charged without being told first.
Any time. There's no contract.
A voicemail just says "leave a message." This actually asks what they're booking in for, the dog's breed for a groomer, the treatment for a beautician, cut and colour for a hairdresser, and which days suit, then texts you a proper booking request, not just a name and number. If you're full, it offers your cancellation list too. If a plain voicemail already gets you what you need, you don't need this — plenty do fine without it.
The seven-day trial includes up to 40 minutes. Card details are collected when you start; the first payment is on day 8 unless you cancel beforehand. Agree your setup and trial dates with Philip. Make a test call before activating diversion.
Prefer to talk to it first? Ring the demo. Prefer email? philip@answerwise.co.uk.